Choose one clear sentence and repeat it, unshaken, with empathy. For example, “I’m not available after six,” followed by, “I hear this is urgent,” then again, “I’m not available after six.” Keep tone neutral, face relaxed, posture open. Consistent repetition trains the interaction toward respect. You do not owe a new explanation each time. Let the sentence do the work while you conserve energy and maintain steady, predictable composure.
Avoid debating motives. Describe your experience and the requested change. Try, “When jokes target identity, I feel unsafe; please stop,” or, “When deadlines move without discussion, my workload becomes unmanageable; I need notice.” Impact language lowers defensiveness and keeps the conversation practical. It invites accountability without courtroom theatrics. You protect dignity on both sides while focusing on observable behavior, clear needs, and the forward step that restores workable conditions.