Try: “I submitted the report late and stalled your review. I will deliver the corrected budget by 3 p.m. and add checkpoints to protect future milestones.” It acknowledges impact, sets timing, and avoids excuses, allowing collaboration to resume with clarity and mutual respect.
Try: “I submitted the report late and stalled your review. I will deliver the corrected budget by 3 p.m. and add checkpoints to protect future milestones.” It acknowledges impact, sets timing, and avoids excuses, allowing collaboration to resume with clarity and mutual respect.
Try: “I submitted the report late and stalled your review. I will deliver the corrected budget by 3 p.m. and add checkpoints to protect future milestones.” It acknowledges impact, sets timing, and avoids excuses, allowing collaboration to resume with clarity and mutual respect.
Adding “but” after an apology shifts focus to self-defense and cancels sincerity. Replace it with a period. Then, offer your repair plan. This preserves accountability and prevents the exhausting cycle where the hurt person must defend their feelings all over again.
Long justifications crowd out empathy and pressure the other person to comfort you. Keep context brief, or skip it. Use those two sentences to prioritize their experience and the repair, saving storytelling for later, if they invite it and feel ready.
Watch for phrases like “mistakes were made” or “if you were offended.” They deny agency and push responsibility onto interpretation. Choose active voice and certainty, which communicates courage, steadies the conversation, and makes rebuilding easier for everyone involved in the conflict.